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Hotel Policies

Hotel Policies

CHECK IN/OUT


You may check in from 15:00 hours onwards.
You must check out by 10:00 hours.

CANCELLATIONS


Bookings must be cancelled 1 day in advance of your arrival date.
In the event of a no show or a cancellation with less than 1 day notice prior to the date of arrival, an amount equivalent to 100% of the total booking value will be charged.

We operate a 24hr cancellation Policy, a refund will only be given if room/s are re-booked. A credit card is required as a guarantee.

Unfortunately we do not accept pets.

If you make any "special requests" or "preferences" in connection with your booking, we will try to meet them. However, we can accept no liability if we are unable to meet any "special requests" or "preferences".

If you think you may arrive outside of our opening times (3pm - 11.30pm) please call either of the numbers below upon your arrival, and we will be with you within 5 minutes.
01745 852442 or 07753 862915